NH Collection Plaza Santiago

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NH Collection Plaza Santiago, General view

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NH Collection Plaza Santiago, Conferences

NH Collection Plaza Santiago, Restaurant

About the hotel

The NH Collection Plaza Santiago sits in the financial heart of Chile's capital city and across the road from Constanera Center, the largest shopping mall in South America. There are plenty of top-quality restaurants along nearby Isidora Goyenechea, while Trader's Bar is the perfect place to relax after a long day with its happy hour buffet and great selection of local wines. Arrive in style at our heliport on the top of the building and stay in our romantic Royal Suite with Jacuzzi, a favorite with honeymoon couples. The NH Collection Plaza Santiago is also close to the luxurious boutiques of Nueva Constanera and Alonso de Córdova, and the hotel's amenities offer a great way to unwind after a day's shopping. The pool is free to hotel guests. We have 159 comfortable, air-conditioned rooms with free Wi-Fi and extra space for work or meetings. You can enjoy wonderful mountain views from rooms on the higher floors. Our 9 fully-equipped rooms can host meetings, video conferencing and events for up to 200 people.

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Popularity

8.8

Very good

General

5628

Tripadvisor 9/10

2400

Booking 8.5/10

2262

Expedia 8.8/10

966

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good

Cleanliness9/10

Staff and Service8.6/10

Amenities8.4/10

Property conditions and facilities8.6/10

Location9.4/10

Neighborhood9.4/10

8 / 10

Carol

The Hotel was very conveniently located and the main lobby area was really great. The food and drink were not expensive. However the rooms and else where in the hotel were very tired and in need of modernisation And the railings in the lifts were smeared I felt I couldn’t hold onto them. Our room was clean but there were chips out of the table and the area around the sink in the bathroom was chipped also. The swimming pool however was great and we really enjoyed swimming after a days sight seeing. The shower rooms were a bit old and worn . All said though we thoroughly enjoyed our stay in Santiago and very much looking forward to coming back to the hotel . It was unfortunate that there was a country wide power cut in the middle of our stay although the hotel had there own generator so we weren’t out of power for too long well done

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3 Mar 2025

10 / 10

OVIAL

All good

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1 Mar 2025

10 / 10

Taiz

Good location and safe to stay solo or with family

The place is very well maintained, organized and near the places we were looking for. Good location and safe We would recommend the hotel for other people

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24 Feb 2025

2 / 10

Omar

Worst hotel experience of professional life.

Upon arrival at 11 pm, after a long trip, I was informed at the reception of this hotel that there was no room available for me. Note, I had done my check-in through a link provided by the hotel 2 days earlier, where I was even assigned room 701. I was then transferred to another, where in the next morning I was told the truth. My room was given to somebody else coming in a big group in a cruise, completely different from the excuse I received before. I travel constantly around the world, more than 150 nights per year in hotels. In the last month alone I was in Australia, Thailand and Singapore. Never I have been treated with such a low level of respect and complete lack of professionalism. This is a hotel to be avoided at all costs.

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22 Feb 2025

Information about the area

Providencia, Chile

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What’s nearby

Hard Rock Cafe Santiago - 0.13 km
Costanera Center - 0.18 km
Tobalaba Metro Station - 0.37 km
Los Leones Metro Station - 0.77 km
El Golf Subway Station - 0.87 km
Los Leones Golf Club - 1.2 km

Getting around

(SCL) Santiago, Arturo Merino Benitez Intl, CL - 16.99 km

About accommodation

General

Air conditioning
Soundproof rooms
Heating
Elevator
Safe
Smoke-free property
Pet friendly
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

Fire extinguishers
CCTV in common areas
Smoke alarms
Key card access

Activities

Fitness center
Indoor pool (year-round)
Indoor pool
Fitness

Services

Valet parking
Room service
Ironing service
Airport shuttle (additional charge)
Dry cleaning
Tour desk
Daily housekeeping
Meeting/Banquet facilities
Baggage storage
Car rental
Business center
Express check-in/out
Concierge
24-hour front desk
Airport shuttle
Laundry

Safety features

Face masks for guests available
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing

Mobile app for room service
Physical distancing rules followed

Food & Drink

Restaurant
Bar
Breakfast in the room
Fruit
Special diet meals (on request)
Wine/Champagne

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Delivered food covered securely

Internet

Internet
Wifi
Free Wifi

Parking

Private Parking
Parking garage
Free parking
Parking
Parking on site

Accessibility

Raised toilet
Wheelchair accessible
Toilet with grab rails

Pool and Spa

Rooftop pool
Swimming pool

Transportation

Airport pickup
Airport drop-off

Languages

English
Español
Português

About the rooms

The accommodation has 166 rooms:

Bedroom

Linens
Wardrobe or closet

General

Air conditioning
Trash cans
Soundproof
Hardwood or parquet floors
Heating
Fire extinguisher
Hypoallergenic
Safe
Smoke Alarm
Key card access
Laptop safe

Accessibility

Accessible by elevator
Upper floors accessible by elevator

Services

Wake-up service

Room Amenities

Clothes rack
Hypoallergenic pillow

Bathroom

Body soap
Free toiletries
Conditioner
Toilet paper
Hairdryer
Bathrobe
Shampoo
Shower cap
Shower
Towels
Private bathroom

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Physical distancing

Single-room AC for guest accommodation

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Kitchen

Coffee machine
Electric kettle

View

City view
Garden view
View

Living Area

Sofa
Desk
Sitting area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

A Bras

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00 to 16:00
Minimum age for check-in: 18 years old

Check-out

Checkout from 06:00 to 12:00

Pets

Pets are allowed. Charges may be applicable.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% nonsmoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of USD $35 per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.